Strategic Advantages of Inclusive Policies As a certified minority, women-owned business, ARKA HR knows first-hand the benefits of inclusive HR policies. We know fostering gender equity and nurturing female leadership talent is a moral imperative and a strategic advantage for organizations. Human Resources (HR) professionals play a pivotal role in creating an inclusive environment where […]
Author: Jena altahona
The Cornerstone of Success: Understanding HR Strategy
In the dynamic landscape of today’s business world, companies face numerous challenges in attracting, retaining, and developing top talent. This is where Human Resources (HR) strategy plays a pivotal role. HR strategy is not just a buzzword; it’s the compass guiding an organization toward achieving its goals through effectively managing its most valuable asset – […]
Are you prepared for performance review time?
Periodic performance reviews can play a crucial role in achieving business objectives. Managed well, the review process provides opportunities to align individual objectives with organizational goals, maximize employee performance, enhance engagement, and support a healthy company culture. Reviews create a formal opportunity for managers to give feedback to employees, providing a structured process for […]
Fuel your future with the Massachusetts Workforce Training Fund Program.
Supporting Growth and Success for Massachusetts Businesses As a business owner, you know the importance of having a skilled and adaptable workforce. More than ever, keeping up with industry trends and staying ahead of the competition is crucial. That’s where the Massachusetts Workforce Training Fund Program can help. This resource is designed to advance business […]
Access the Best: Executive and Technical Recruitment Expertise at ARKA HR
In today’s hyper-competitive business landscape, small and startup companies often face a challenging dilemma: they need top tech talent to thrive, but the recruitment process can be daunting. When you’re struggling with limited resources, in-house recruitment can be time-consuming and expensive. Any time lost can negatively impact your company’s growth potential. But what if there […]
ARKA HR celebrates National Hispanic Heritage Month, 2023
Americans observe National Hispanic Heritage Month by celebrating the histories, cultures, and contributions of American citizens whose ancestors came from Spain, Mexico, the Caribbean, and Central and South America. According to the Library of Congress, the observation started in 1968 as Hispanic Heritage Week under President Lyndon Johnson, and then it was expanded by President […]
Managing Dynamic Teams
Teams are uniquely tricky in that they bring a diverse set of individuals with different levels of education, motivation, capacity, and capability. Add a culturally diverse workforce to the mix, with different work and cultural norms and the challenge of managing dynamic teams becomes more sophisticated. In this instructor led, virtual course, managers will learn to manage dynamic teams, by eliminating common killers to team success, by building team operating guidelines and by understanding the four stages of team development. Leaders and managers who take this course will leave the course prepared to build dynamic teams that are harmonious and diverse and that contribute to workplace synergy
Customer Service For Customer Success
In this course, students will learn how to be proactive to customer needs and develop exceptional customer service skills to improve a customer’s experience. Through an in person lecture, they will be taught the foundation of an exceptional customer experience and will utilize small group activities to practice and refine their customer service. Upon completion of this course, the organization can expect an improvement in employee’s customer engagement due to their ability to proactively address their customers’ needs, and increase their customer satisfaction. The ideal audience for this course will include employees who are customer facing.
Problem Solving In A Team Environment
The purpose of teams is to work towards common goals. With the added layer of evolving workplace dynamics, complicated employee motivation and increased team diversity, problems and the need for effective problem-solving skills are increasingly critical. In this instructor led, virtual course, managers and staff will discover the beauty in problems and how to analyze problems so that it can be reframed appropriately as opportunities. Brainstorming, cause and effect and flow charts will be used to illustrate these skills. Modalities of learning include lecture, Socratic discussion, and peer-based application/feedback and learners will leave the course prepared to reframe existing and future problems within a team setting.
Team Building Through Customer/Key Partner Focus
Effective teams are happiest when their key partners are satisfied. In this instructor led, virtual course, managers and staff will be reminded of the value of key partner-focused management and decision making and will be provided tools to ensure the partnerships are healthy and mutually beneficial. Modalities of learning include lecture, Socratic discussion, and peer-based […]
Valuing, Building And Managing A Culturally Diverse Team Environment
On all points of evaluation, diverse business teams are positive predictors of a business’ economic success, and employee engagement. In this instructor led, virtual course, managers will learn to articulate the economic and social value of building culturally diverse workforces. Modalities of learning include lecture, Socratic discussion, and peer-based application/feedback. Leaders and managers who take this course will improve their knowledge of the value of a diverse workforce, will learn to identify unconscious barriers to diversity, as well as understand the uniqueness of each diversity sector and how to build a diversity matrix for their team.
Empowerment And Motivation In Team Settings
Workplace engagement has changed significantly post-pandemic and continues to change. Also, employees’ personal motivation and expectations regarding work and working environments are evolving, forcing employers to engage employees differently. In this instructor led, virtual course, managers will learn to identify what motivates the Individuals on his/her team and will discover practical and proven tools to motivate their unique staff, such as the benefits of autonomous working, new dynamics to employee/supervisor relationships and how to articulate the unique role you play as a leader/manager on the empowerment and motivation of your staff. Modalities of learning include lecture, Socratic discussion, and peer-based application/feedback.